Support Page

Need Help? We’re Here for You.

Common Issues

Resolve technical challenges quickly:

Login Failures:

Ensure correct credentials or reset your password.

Payment Errors:

Confirm card details or check for sufficient funds.

Booking Glitches:

Refresh the app or clear cache; if unresolved, contact support.

FAQs

Quick answers to frequent questions:

Refunds:

Submit requests via phone; processed within 5–7 business days.

Cancellations:

Cancel bookings at least 24 hours in advance by contacting support.

Account Verification:

Provide a valid government ID during signup for faster approval.

Contact Support

Reach us via:

Phone:

Call our 24/7 hotline at +63 927 375 0781 for immediate assistance.

Password Recovery

1

Call Support:

Contact our team at +63 927 375 0781 to request a reset.

2

Verify Identity:

Confirm personal details for security.

3

Follow Instructions:

Receive a temporary password via email.

Emergency Support

For urgent security-related issues during active bookings:

24/7 Assistance:

Call +63 927 375 0781 to connect with our emergency response team.

Privacy Assurance

Your data is protected under our Privacy Statement.